Service Delivery Head
Job description
Are you a seasoned leader with a strong background in large-scale technology delivery and service excellence within the banking sector? A leading bank in the Philippines seeks a strategic and hands-on Service Delivery Head to drive IT service delivery and quality in its retail banking division.
Role Highlights
Lead technology delivery and service excellence across large-scale projects and initiatives for the Business Unit Technology Division.
Partner with business leaders to align IT strategy with business goals.
Oversee ITSM and ITIL processes within the retail banking segment.
Drive digital transformation projects in an agile environment.
Requirements
20+ years in program management, preferably in retail banking.
Proven track record in managing complex projects.
Strong leadership and stakeholder management skills.
Knowledge of banking tech solutions and regulatory standards.
Why Apply?
Competitive salary up to 700k Pesos/Month.
Excellent benefits package.
Hybrid working model.
Opportunity to lead critical IT service delivery initiatives and digital transformation projects.
Interested? Please reach out to jessman@tenten-partners.com for more details.
Equal Opportunity Statement
TENTEN Partners is an equal opportunity firm and is committed to providing equal employment opportunities to all qualified individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable.