Technical Customer Support Engineer
Job description
Seeking Senior Customer Support Engineer to join a growing Web3 SaaS startup.
You'll be the bridge to the users and technology solutions, ensuring a seamless experience and helping to solve any issues that arise.
Requirements:
Strong experience in customer support, ideally in a SaaS or tech environment
Proficiency with APIs
Interest or understanding of Web3 concepts
Excellent problem-solving skills and the ability to troubleshoot complex issues
A proactive, customer-first mindset with exceptional communication skills
Benefits:
Competitive salary and benefits package
Working on the global innovative Defi solution
Remote work and support from global HQ
Position open for Singapore based candidates only.
If you are interested in this job and would like to have a discussion, please contact polina@tenten-partners.com.
Equal Opportunity Statement
TENTEN Partners is an equal opportunity firm and is committed to providing equal employment opportunities to all qualified individuals without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable.